ADA | NPRM 2023
Leadership, risk assessment, standards and controls, training and communication, and oversight.
As POS technology has progressed and especially since the pandemic of 2020 hit, the massive rise in self-service at POS including self-checkout and the ongoing inaccessible cashier present countertop, unattended SSTM, Kiosk, At-the-pump. Check-ins, Self-Checkouts, Vending etc, -fixed mounted position POS card and card and PIN reader placement has surfaced back to the forefront.
This is full throttle and happening. This includes EV charging stations in a separate ETA: July 2023 NPRM to final rule.
For the ADA, -it adopts what the U.S. Access-Board (508 ICT) delivers are rule/Mandate for compliance as to where The Payment Card Industry Data Security Standard (PCI DSS) is maintained by the PCI Security Standards Council (SSC) and is adopted by the five major card brands as required to meet their respective data security program requirements for compliance. ADA + 508 ICT + PCI-DSS-SSC-PTS-POI.
POS Dismount stands have incorporated all the requirements of the ADA, PCI-PTS-POI and the PCI adopted ISO 9564 standards for PIN entry privacy, -accessible and self-assistive interaction use.
Note: We often see other POS reader stands/mount makers claim their stands are ADA compliant or “helpful” for ADA compliance. Please call us if this is happening to you and we will without a doubt show and tell you why that is not in the slightest case true. Be very careful when it comes to the ADA requirements.
NPRM purpose. The rulemaking would amend the Architectural and Transportation Compliance Board’s existing accessibility guidelines for buildings and facilities under the Americans with Disabilities Act (ADA) and the Architectural Barriers Act (ABA), located at 36 CFR part 1191, to include guidelines for the accessibility of fixed self-service transaction machines, self-service kiosks, information transaction machines, and point-of-sale devices.
The U.S. Department of Transportation and U.S. Department of Justice are expected, via separate rulemakings, to adopt these amended guidelines as enforceable standards for devices and equipment covered by the ADA.
Reach and Range requires assistive POS mounting technology and accessibility use with fixed mounted POS via PCI compliance is a core requirement across-the-board including EV charging stations. (Dismount). US9907416B1
This is also to address ongoing major issues for (508 ICT) 302.2 Limited Vision | ADA Visual Accommodation and field of visual screen access as well as Limited reach and strength.
For countertop POS mounted access, the ongoing issue of cashier assisted card and PIN debit is very problematic as to where intentions may be good, but it is never okay to ask for a customer’s card and PIN.
The U.S. Access-Board had a panel discussion in the spring of 2021 that resurfaced the ongoing POS and rise of SSTM accessibility issues.
In September 2022, an ANPRM was released for public comment and has been highly support for momentous changes for POS checkouts and SSTM’s.
The next step is the NPRM which will have the technical requirements among other items for compliances and then the Final rule.
This will have positive impact at all checkouts, self-checkouts and other Self-service transactions machines like ATM’s at-the-pump etc.
Business owners make the decisions of what goes into their businesses and the typical choice made for their checkouts are not to have assistive checkouts. Why this is the case, who knows, but it typically takes the Federal government to set mandates in place before accessibility is present and finally the checkouts are being addressed.
Impacted
- Countertop – Cashier and Cashierless
- Self-Checkout – Semi-Attended
- Unattended Transaction Machines
- ATM’s
- At-the-pump
- Kiosks and Vending
- Information Transaction Machines.
- Parking Transaction Machines
- Overall SSTM’s
The Point-of-Sale card and PIN reader mounting no matter how you spin it, is at the very core vitality of it all.
One of the other major problems that occurs is the reach and self-checkouts too. They have a scanner wand that can freely move for item scanning, yet the actual POS device is firmly secured down to its unmovable mount forcing an inaccessible POS checkout that is assistive or accessible for many.
EV Charging Stations has its own NPRM (July 2023) on the way and it is expected they will be required to have externally accessible POS card and PIN readers.
Under the Americans with Disabilities Act (ADA), businesses are required to make their facilities and products accessible to individuals with disabilities, unless doing so would be unduly burdensome or expensive. With POS Dismount stands, this is very affordable. This includes making sure that checkout countertops are at an accessible height for people who use wheelchairs and providing additional assistance or accommodations for individuals with other types of disabilities, as needed.
Additionally regarding SSMT for SSTM’s The ADA and ABA Accessibility Standards require ATMs and fare vending machines be accessible to people who have mobility disabilities, limited dexterity, or are of short stature by addressing clear floor space, reach range, operable parts, privacy, speech output, braille, and display screens. While the MFR’s of SSTM’s try to be accessible, there are absolute aspects clearly missed for assistive use and is being addressed by the U.S. Access-Board now. (2023).
There are legal repercussions for non-compliance by both the ADA and PCI.
Results.
Improved accessibility across the spectrum and will affect the entire way checkouts, self-checkouts and cashierless environments become an ease-of-use setting for all people.
To note, -California has additional POS requirements. (link) If you have a business or sell POS mounting equipment to California businesses, -definitely read that information. PIN and Tap on Glass have significant issues regarding PIN entry. We can address those POS mounting requirements.
Legal, liabilities, risk and accessibility all roll into one box so to speak. The same holds true for ADA compliance, PCI requirements and ISO 9564. They all must be implemented and carefully abided by.
Regardless of countertop height or even a low reception desk, Dismount POS mounting serves the needs of all persons by providing access and privacy that no other POS mounts are capable of performing.
We rolled it all into our POS Dismount assistive mounting technologies for cashier and cashierless environments. Attended, Unattended.
