Accessible Fact Sheet

Fixed Mounted POS.

Is your POS terminal card reader fixed mounted?

Did you know ADA guidelines for the accessibility of fixed self-service transaction machines, self-service kiosks, information transaction machines, and point-of-sale devices already exist?.

Is your POS Terminal Device Independently Accessible?

If a person, especially a person using a wheelchair as an example, cannot comfortably interact with the POS device without strain, then it is not ADA independently accessible. Just because a POS device is low-mounted does not mean it is independently accessible. ADA addresses with ADA 302.8 limited reach and strength.

Can a person using a wheelchair hold the POS Terminal device?

A note on PCI-PTS-POI requirements for accessibility inclusion at POS checkouts.  

Designed so that the cardholder can shield it with the body to protect against observation of the PIN during PIN entry. (How to do this from a wheelchair?). Dismount D2P. Devices deployed that do not use the privacy-shield requirements evaluated by the test laboratory are no longer considered approved devices. This must be disclosed in the security policy for the device. POS Dismount is the fix. [PCI PTS POI Evaluation FAQs – Technical]

Can a person using a wheelchair hold the POS Terminal device?

A note on PCI-PTS-POI requirements for accessibility inclusion at POS checkouts.  

Designed so that the cardholder can shield it with the body to protect against observation of the PIN during PIN entry. (How to do this from a wheelchair?). Dismount D2P. Devices deployed that do not use the privacy-shield requirements evaluated by the test laboratory are no longer considered approved devices. This must be disclosed in the security policy for the device. POS Dismount is the fix. [PCI PTS POI Evaluation FAQs – Technical]

Typically, IT people like to lock POS terminal devices down which is PCI recommended, however, PCI also recommends PIN entry privacy as noted above. A Security tether is recommended.

Did you know if you accept Visa Card that they too require the ADA Federal Law for Accessibility be inplemented?

Visa TADG 3.2 – 2.6 Accessibility Requirements Device vendors and acquirers are responsible for ensuring that all customer-facing devices adhere to any and all accessibility requirements for the countries in which they operate and for the countries in which the devices are installed. (Again, -ADA is a Federal Law with regulations).

 

Did you know a POS Terminal card reader is considered “Equipment” and is subject to ADA accessibility requirements?

All businesses are required to abide by ADA Federal law except religious organizations and private clubs are oddly ADA-exempt entities.

Unless specifically permitted, access features required by the ADA Standards must be fixed or built-in even though portable alternatives may be available. POS Dismount D2P is both fixed and portable simultaneously.

Do you find it odd that businesses have ADA parking, but do not have ADA assistive POS mounting for their checkouts?

The reason for this item in our fact guide is to point out the logic behind how businesses allocate accessible (ADA) parking, but not ensure their POS card and PIN readers are also accessible. It makes about as much sense as the stairs in the below photo.

It was Accessible parking, Accessible Entry/Exit, and Accessible restrooms, and then to have inaccessible POS does not make sense.

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