Taylor POS ADA assistive stands and mounts are universal designs that work for all cardholders at checkout standing or in a seated position with standard tilt and swivel and our flagship dismount feature. We use the specific assistive requirements of the ADA and also address the PCI requirements in the PIN transaction security (PTS) and the point of interaction (POI). The ADA is not an ask. It is required.
When it comes to accepting payments cards such as Visa, Mastercard, American Express, and Discover, as well as being a POS (Point of Sale) device vendor or acquirer, it is crucial to ensure that all customer-facing devices comply with accessibility requirements and where the devices are installed.
This responsibility extends to representatives of acquirers, including ISOs (Independent Sales Organizations), MSPs (Merchant Service Providers), and POS equipment providers, as well as manufacturers themselves.
The U.S. Access Board and the (ADA) provide specific guidelines and requirements for ensuring assistive use for individuals who use wheelchairs, scooters, have limited reach and strength, dexterity issues, limited field of vision, and other disabilities. These guidelines promote equal access and mobility for all individuals, regardless of their physical limitations.
Accessibility in the context of POS devices, wheelchair accessibility is essential. This includes considerations for PIN entry privacy, signature requirements, and other aspects that ensure individuals who use wheelchairs have equal access and usability within the physical environment where the POS devices are deployed.
Taylor POS’ readily achievable assistive technology POS Stands and Mounts should be used at all POS card and PIN reader checkouts. The ADA/ABA 508 (ICT), Visa/Card Networks, PCI-PTS-POI, come together each having firm requirements for the POS checkout in attended, self-checkout and unattended for the card and PIN reader accessibility.
How the POS card and PIN are mounted are the actionable assistive uses for privacy, comfort and to be used just as any other cardholder does. Using a card reader from a fixed position from a seated position especially for those with limited reach and strength and the field of vision point of view, it is very difficult and often has to have a cashier run the card and ask for the PIN.
We make getting ADA and PCI-POI (actual) assistive compliant easy and for all levels of businesses, which typically need only one or two of our POS mounts. For multi-lane, the rule is 1 in 4 lanes and one for each individual service and returns countertop. Multi-lane: each lane should have our assistive POS mounting to ensure availability for all customers using credit/PIN debit.
We do provide consulting and work with the very best ADA pros there is when it comes to our resources for all merchant tier levels of businesses.
We are also available to educate and consult Government, DOD, Payment industry ISO’s and POS equipment MFR’s and providers, and municipalities and businesses along with proactive specialty expert services.