NPRM 2023 Impacted ADA and 508 ICT (AT).

  • Countertop 
  • Wall-mounted
  • Self-Checkout/Check-in
  • All Kiosks and Ticketing
  • ATM’s and ITM’s
  • Fuel Dispensers
  • and all other SSTMs
 The major growth in self-serve needed to be addressed for those with a disability(s) while recognizing the issues even with attended checkouts for ease of use and privacy with the POS card and PIN reader devices. 
One of the most vital requirements has been avoided by the merchant services/payments industry and that is the PTS (PIN transaction Security) POI (Point of Interaction) as the compliance requirements clearly state that a person much be able to PIN shield using their body.  Try that from a fixed position mounted POS device from a wheelchair or for a person of short stature.
Taylor accessible and assistive POS Stand with a verifone M 400 card reader on it with a hand tug on the blue ADA 309 U-Shape Pull handle and ADA PCI banner for Privacy use

Businesses have accessible parking, accessible entry and exit, accessible restrooms, and accessible path of travel, but tend to put customers who use wheelchairs or are of short stature in a data comprising situation with their card and PIN at the POS device checkout.

POS device security is always important, the allocation for accessibility holds high importance too. Using our POS dismount (fixed-to-freed) position POS reader mounting is secure and allows for ease of use, PIN entry privacy and Signature when required to complete a transaction. 

We provide the ADA allocations (operable parts and operations) requirements and PCI-PTS-POI for compliances that address Federal, State, and overall merchant PCI compliance agreements in business processing contracts. 

While both PCI compliance and wheelchair accessibility are important aspects to consider for businesses, they address different concerns. Businesses should strive to meet both requirements to ensure the security of cardholder  and provide equal access to all customers, including those who use wheelchairs.


The U.S. Access-Board is making the biggest change for POS checkouts in its history and will make the requirements for accessibility at checkouts in both attended and unattended (SSTM) uses. The NPRM will be published in November 2023

This rulemaking will amend the Architectural and Transportation Compliance Board’s existing accessibility guidelines for buildings and facilities under the Americans with Disabilities Act (ADA) and the Architectural Barriers Act (ABA), located at 36 CFR part 1191, to include guidelines for the accessibility of fixed self-service transaction machines, self-service kiosks, information transaction machines, and point-of-sale devices. 

The U.S. Department of Transportation and U.S. Department of Justice are expected, via separate rulemakings, to adopt these amended guidelines as enforceable standards for devices and equipment covered by the ADA.

California has its own atop assistive requirements are under Cal.Fin 13082 and is statutory coded law with additional fines for POS checkouts.  

Contact us for information and sales, distribution and/or consulting.